Your lesson with the chosen tutor can be edited at any time in the 'Upcoming Bookings' section.

Change the date or time of your booking with the 'Edit Meeting' button. The new date or time will have to be approved by your tutor so be careful not to schedule it in the next 10 minutes.

To avoid any confusion always let your tutor know that you would like to re-schedule, do this through your usual messages page.

Cancelling the lesson is done with the 'Rubbish Bin' icon next to 'Edit Meeting'. Again if you are going to cancel a meeting please let your tutor know why as this was an hour of their time that they had scheduled for you.

Payment will be taken for each lesson 24hrs before it is due to take place. Cancelling the booking after this time means the payment has already been taken, therefore you will receive the money back after our 48hr holding time (24 hrs after the lesson was due to take place).

Did this answer your question?